Chongqing Colorful is a professional commercial printing manufacturer & supplier Since 2011.
With the arrival of the AI era, how can we increase work efficiency by more than 70%?
Chongqing, China — January 1, 2026 — To mark the beginning of the new year, Alibaba’s Chongqing Headquarters hosted a dedicated training session themed “AI Empowerment · Smarter Customer Development.” The event focused on the practical use of AIReach, Alibaba’s AI-driven customer engagement tool, and aimed to help local merchants improve efficiency, enhance buyer interactions, and capture new business opportunities through artificial intelligence.
Organized by Alibaba Chongqing Headquarters, the session reflected the growing integration of AI across commercial operations. Its goal was clear: help merchants overcome traditional operational bottlenecks, build hands-on AI capabilities, and apply intelligent tools to better understand buyer needs and drive sustainable growth.
The training attracted a group of high-performing local businesses from across Chongqing. Chongqing Colorful Technology Co., Ltd. participated with a full team led by company leadership, including business managers and front-line sales staff. Merchant representatives from Liangjiang New Area, Yuzhong District, and surrounding regions also attended, coming together to explore practical paths for combining AI with day-to-day business operations.
Alibaba’s professional trainers used an immersive learning approach that combined concept explanation, live demonstrations, and real-world case studies. The sessions focused on the core capabilities of AIReach, highlighting how the platform integrates artificial intelligence with customer relationship management to support lead discovery, buyer follow-up, and sales efficiency.
During the demonstration, trainers showcased key AIReach features, including intelligent responses to buyer inquiries, which help prevent missed opportunities, as well as automated customer insights, follow-up planning, and reminder systems designed to activate dormant leads. The trainers emphasized that the true value of AI lies not in replacing people, but in freeing teams from repetitive tasks so they can focus on higher-value work.
Supported by real business examples, the trainers explained how AIReach has helped merchants increase work efficiency by more than 70% while reducing operational costs. The atmosphere on site was highly engaged, with sales teams actively practicing the system and seeking guidance on real use cases.
A business supervisor from Chongqing Colorful Technology Co., Ltd. shared that the training delivered strong practical value. The company plans to roll out AIReach internally to support front-line teams, improve customer service quality, and identify new growth opportunities more effectively.
Other participating merchants echoed similar feedback, describing the training as both forward-looking and immediately applicable. A business owner from Liangjiang New Area noted that Alibaba’s initiative provides meaningful support for local merchants navigating digital and AI-driven transformation.
At the close of the session, trainers also addressed data security and permission management, reminding participants to set appropriate access controls when using AI tools. Alibaba Chongqing Headquarters confirmed that it will continue to host targeted AI training programs in the future, helping local businesses pursue high-quality, technology-enabled development.
As AI adoption accelerates in 2026, tools like AIReach are expected to play a growing role in helping Chongqing’s merchants improve service quality, operational efficiency, and market competitiveness—positioning them to seize new opportunities in an increasingly intelligent business landscape.
